Escalation LadderPRO

A time-based escalation path held in a bordered panel, each rung naming the elapsed time, who joins, what changes, and the share of reports that ever reach it, beside a live card for whoever is on call.

Workflow53: Escalation Ladder

A time-based escalation path held in a bordered panel, each rung naming the elapsed time, who joins, what changes and the share of reports that ever reach it, beside a live card for whoever is on call.

Upgrade to Pro

Pro blocks install through the shadcn CLI with your license key and ship their full source. Docs and live previews stay open to everyone, so you can read every block's details first.

Upgrade Now

Installation

Swap YOUR_EMAIL and YOUR_KEY for the email and license key on your account. Find your license key on your account page.

Radix flavor

bash
npx shadcn add "https://ui.beste.co/r/workflow53?email=YOUR_EMAIL&license_key=YOUR_KEY"

Base UI flavor

bash
npx shadcn add "https://ui.beste.co/r-base/workflow53?email=YOUR_EMAIL&license_key=YOUR_KEY"

This installs the block to components/beste/block/workflow53.tsx, the card31 person piece it floats on the tile (installed to components/beste/piece/card31.tsx), and the badge23 and button21 components it uses for the eyebrow and the action.

Quick start

The installed file exports workflow53Demo alongside the block: the exact props behind the preview above. Spread it to get a working ladder in one line.

tsx
import { Workflow53, workflow53Demo } from "@/components/beste/block/workflow53";

export default function EscalationPage() {
  return <Workflow53 {...workflow53Demo} />;
}

Then replace the demo with your own props. Written out, a trimmed setup looks like this:

tsx
import { Card31 } from "@/components/beste/piece/card31";
import { Workflow53 } from "@/components/beste/block/workflow53";

export default function EscalationPage() {
  return (
    <Workflow53
      badge={{ label: "If it goes wrong" }}
      heading="What happens, and when, after an urgent report"
      description="Published so you know what to expect before you need it."
      triggerLabel="Starts when an urgent report arrives during opening hours"
      reachedLabel="of reports get this far"
      rungs={[
        {
          elapsed: "0 min",
          who: "On-call engineer",
          action: "Acknowledged",
          detail: "A person, not an autoresponder, confirms they have it.",
          reached: "100%",
        },
        {
          elapsed: "60 min",
          who: "A founder joins",
          action: "Escalated",
          detail: "Anything still open at an hour gets a second pair of eyes.",
          reached: "4%",
        },
      ]}
      media={
        <Card31
          avatar={{ src: "/people/tom.jpg", alt: "Portrait of Tom Ashby" }}
          name="Tom Ashby"
          role="On call today"
          status="Replying now"
          availability="free"
          rows={[{ label: "Shift", value: "07:00 to 15:00 UK" }]}
        />
      }
      image={{ src: "/backdrops/blue.jpg", alt: "Soft blue gradient backdrop" }}
      mediaCaption="The person who would actually pick it up right now."
      button={{ label: "See the support commitments", href: "/support" }}
    />
  );
}

Props

PropTypeDefaultDescription
badge{ label: string }Eyebrow above the hairline rule, rendered through Badge23
headingstringSection heading in the left column of the header
descriptionstringSupporting paragraph, right-aligned from md up
triggerLabelstringWhat starts the ladder, across the panel header
rungsRung[][]The escalation path, soonest first
reachedLabelstringCaption under every reach percentage
mediaReactNodeLive asset on the sticky tile, card31 in the demo
image{ src: string; alt: string }Backdrop behind the media tile
mediaCaptionstringCaption under the tile
button{ label: string; href: string }Action in the sticky column
classNamestringExtra classes for the outer section
ts
type ActionLink = {
  label: string;
  href: string;
};

type TileImage = {
  src: string;
  alt: string;
};

type Rung = {
  elapsed: string;
  who: string;
  action: string;
  detail: string;
  reached: string;
};

Behavior notes

More Workflow blocks

View all Workflow
PRO

workflow27

Process Ascent

Ascending-staircase process timeline where each phase climbs above the last, with oversized index numerals, cadence labels and per-phase deliverables.

PRO

workflow36

Process Timeline

A single-rail vertical process timeline with numbered nodes and per-step duration and owner meta.

PRO

workflow38

Cascade Process

Process steps cascading in a diagonal staircase with connecting markers.

PRO

workflow41

Timeline Scroller

A horizontally scrollable dated milestone timeline with alternating cards on a continuous axis.

PRO

workflow43

Weekly Plan

Week-grouped task checklists each with a focus tag and a progress bar.

PRO

workflow32

Process Accordion

Expandable numbered process steps revealing deliverables and duration.