Numbered List

FAQ

Frequently asked questions

Everything you need to know about our product and billing.

1

How does the 14-day free trial work?

When you sign up, you get full access to all Pro features for 14 days. No credit card required. At the end of the trial, you can choose to subscribe or continue with our free plan with limited features.

2

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support PayPal, Apple Pay, and bank transfers for annual subscriptions.

3

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period. We don't charge any cancellation fees.

4

Do you offer refunds?

We offer a 30-day money-back guarantee for annual plans. If you're not satisfied within the first 30 days, contact our support team for a full refund, no questions asked.

5

Is my data secure?

Absolutely. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Your data is stored in SOC 2 Type II compliant data centers with daily backups.

6

Do you offer discounts for teams?

Yes! We offer volume discounts starting at 10 users. Nonprofits and educational institutions get 50% off. Contact our sales team to learn more about custom pricing.

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