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Two slots left this yearTell us what is actually wrong.
Not the deliverable, the problem. One paragraph is plenty. A partner reads every enquiry and answers it within two working days, including the ones we turn down.
hello@polaris.exampleLisbon, PortugalReply within two days
The five things everybody asks first.
Before you write
The people you meet. There is no separate delivery team, no account layer, and nobody hands the project to a junior after the pitch.
What happens next
The first conversation, from the other side.
Three clients on what the opening call was actually like, which is the part of this page we cannot write ourselves.
They spent the first call telling us the project we asked for was the wrong one. We hired them that afternoon.
Ida Sundqvist
Managing Director, Norrland Ferries
No deck, no discovery phase, no invoice for the thinking. A price and a date by the end of the week.
Tomás Ferreira
Founder, Halden Press
They turned our first enquiry down and told us who to call instead. We came back two years later with the right one.
Amara Boateng
Editor in Chief, Fold Quarterly
The quote came back in two days with a fixed number on it. Three other studios were still asking for a workshop.
Jonas Wieland
Chief Executive, Kestrel Group
They asked what the work had to do before they asked what we wanted it to look like. Nobody else did that.
Priya Raman
Head of Brand, Meridian Labs
We were a small account and never once felt like one. Same two people from the first call to the last file.
Caleb Osei
Founder, Atlas Coffee